SERVICES

We Provide High Find Product Services

  1. Services

  • Services
    Our team will be happy to help with technical matters and find the best solution for you.

    Trust our experts’ know-how and experience and don’t hesitate to let our technical support help you:


    Service description:

    We analyze your requirements and compile a requirement profile with you.

    We develop individual concepts and supervise their implementation until they are ready for serial production.

    We help you with the on-site start-up of our products and will always be available if there are any problems.


We understand gearboxes

As an owner-managed family business, we have specialized in the development, production and sale of planetary gearboxes for several decades. This experience pays off for our customers.

If you add together all the different series and models, our product range comprises more than 500 variants. And on top of our standardized options, we also develop and manufacture custom gearboxes to the customer's specifications. Our knowledgeable employees can help you identify or develop the optimal product for your application.

Your technical contact person is always happy to provide advice in person, making the consulting process much more efficient. Your consultant can answer all your product-related questions. We can clarify technical questions, provide support with configuration and help you choose the right product.

Your contact person can also show you how to use programs like the Tec Data Finder (TDF) and the Neugart Calculation Program (NCP). These software tools are designed to be intuitive.

As an extra service we also offer introductory training sessions to help you make the most of all the features and use the programs with ease.

Machine downtime due to a crash is a worst-case scenario that every machine constructor and system operator is familiar with. To maintain maximum productivity, new components need to be procured – and every minute counts.

Save time by taking advantage of our 24hr/48hr spare parts service. We check the availability of all required parts to offer you the promised fast delivery time with fair terms. Please ask your contact person for more details.

Knowledge is worth more when you share it. That’s why we're happy to share our know-how with our customers. We've learned that both sides benefit from a fruitful dialog. That’s also why we have developed a range of software tools that make it quicker and easier for our customers to find the right gearbox for their needs.

Our Product Filter is the quick, straightforward way to create a shortlist of suitable gearbox models. With the configuration software NCP you can dimension the drivetrain to identify the optimum components for your application.

The Tec Data Finder rounds off the software package by providing the application-specific dimension sheets and CAD models.